Commercial Washer Caused Operational Challenges fo
Submitted by OWLS -
7/6/2026
As a wildlife rehabilitation center, reliable laundry equipment is not a convenience, it is essential to the care of the hundreds of animals that come through our facility. Every day we wash towels, bedding, blankets, and other materials needed to maintain a clean, sanitary environment for injured and orphaned wildlife.
We purchased a Speed Queen commercial washer at the beginning of May specifically because we needed a machine capable of handling larger loads efficiently. Unfortunately, the washer has not met our expectations. The drive belt has come off twice since installation, resulting in unexpected downtime and disrupting our daily operations.
After the first issue, we were told we were overloading the washer. However, we were washing fewer than the manufacturer's recommended standard load of 8 to 10 towels. The entire reason we invested in a commercial washer was to avoid having to run multiple small loads throughout the day.
It was later discovered that the washer had been delivered and installed without the leveling legs. We are still waiting for the necessary parts to arrive so the washer can be properly installed and evaluated.
When a commercial washer is out of service, it has a direct impact on our mission. Laundry quickly accumulates, staff spend valuable time trying to work around the issue, and the care of our wildlife patients becomes more difficult. In a rehabilitation facility where cleanliness is critical to animal health, dependable equipment is not optional.
We remain hopeful this issue will be resolved promptly and that the washer will ultimately perform as expected. However, our experience so far has been disappointing, particularly given the investment made in what we believed would be a dependable commercial-grade machine.
Originally posted on SpeedQueen.com
No, I do not recommend this product
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