Not enough ice, "fast ice" feature does not work
Submitted by CindyAnn -
6/5/2019
I went through a lot of research to finally make the decision to purchase this fridge. I was leary because of the ice bin looked small, so I did a live chat with a Whirlpool rep and she assured me that there is a feature called "fast ice" so that if you use a lot of ice, it will replenish it quickly. It does not work. It doesn't even fill the SMALL ice bin in the door over night. If you use a lot of ice don't buy this one. When the ice bin is full, it isn't much ice and it takes forever to refill. The fast ice feature does nothing and it doesn't even stay on, I have to manually turn it back on pretty much daily. Other people complained about this one freezing their food on the fridge side. It is true, it froze a bag of cooked noodles sitting on the second shelf close to the side next to the freezer wall, froze them SOLID. The factory setting for fridge is 37 degrees, I didn't change it and put a thermometer in the fridge and the temp is at 22 degrees. I manually turned up the factory setting to 40 and then the temp on my thermometer said it was 43 degrees. It is not accurate and very erratic. I would think that 37 would be 37, or at least close to it? I still have not figured out a good place to leave the setting for my regular food in the fridge. As for the space, this is the best thing about it. There is tons and tons of room in the fridge and with the ice in the door on the freezer, there is a ton of extra room there too. I wish there were baskets for the freezer shelves so that when you have bags of vegetables or fries you could put them in the bin, rather than set them on the shelf where they won't stay put and usually fall out. some type of basket or bin for the shelves would be a great help! you could pull it out and get what you want and then slide it back onto the shelf. I am going to try and find some baskets or plastic bins myself, but having them made to fit and come with the fridge would be great. I was torn when I bought this fridge between buying the same exact model I already had or getting this one. If I could go back, I would just buy the same one I already had (which was a Frigidaire) with the large ice maker bin that takes up the entire top shelf of the freezer because of how slow and minimal the ice is in this new Whirlpool. I LOVE the idea of ice in the door and if the ice replenished faster it would probably be OK but since it takes so long to fill such a small amount, I would go back to the large ice bin taking up the first shelf.
Originally posted on Whirlpool.com
No, I do not recommend this product
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