Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 208-664-2131 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

0 Item(s) View Cart
Whirlpool Logo

33-inch Wide Top Freezer Refrigerator - 20 cu. ft.

Model # WRT311FZDZ

 3.4 out of 5 (28 Reviews)

Available in 5 Color(s)

Call for Our Best Price
Request Info

Get purposeful spaces that store more of your favorites. Our refrigerator with an optional icemaker (sold separately) lets you forget about refilling ice trays. Fit more items on each shelf in this refrigerator with Frameless Glass Shelves and keep fruits

Features:

  • Store dairy products in a bin made to help keep them fresh
  • Choose the ideal temperature with Electronic Temperature Controls
  • Resists fingerprints and smudges with an easy-to-clean finish
  • Make space for tall items with the FLEXI-SLIDE bin
  • Store more items on each shelf with frameless glass shelves
  • Keep items ice cold with Freezer Temperature Controls
  • Store fruits and vegetables in the humidity-controlled crisper
  • Keep food looking like it should with LED Interior Lighting
  • Easily add ice with the optional Icemaker Kit (W11517113, sold separately)
  • Keep noise down in the kitchen with quiet cooling
Certifications
Ada Compliant Yes
Cee Tier Rating Not Rated
Energy Rating 436
Energy Star Qualified No
Prop65 Standard
Ul Yes
Controls
Automatic Defrost Yes
Control Location Interior
Cooling Type Single Evaporator
Max Cool/fast Cool No
Details
Door Opening Direction Right
Door Style Configuration Top Mount
Installation Configuration Freestanding
Levelers 2 Black
Refrigeration Configuration Refrigerator
Refrigerator Type Top Freezer
Wheels 4-Natural
Dimensions
Product Height 66.25
Height To Top of Door Hinge 66.25
Carton Height 68.1
Gross Weight 227
Height To Top of Cabinet 65.5
Carton Width 35
Product Depth 32.875
Depth With Door Open 90 Degree 62.25
Depth Excluding Doors 28.5
Cabinet Width 32.5
Depth Closed Excluding Handles 30.625
Depth Closed Including Handles 32.875
Dispenser Options N/A
Dispenser Type No Dispenser
Carton Depth 34.6
Freezer Capacity Volume 6.09
Refrigerator Capacity Volume 14.42
Net Weight 178.2
Product Width 32.75
Exterior Details
Cabinet Color Grey
Cabinet Finish Smooth
Counter Depth No
Door Color Fingerprint Resistant Stainless Steel
Door Finish Smooth
Door Style Flat
Handle Color Stainless Steel
Handle Material Metal
Handle Type Reach Through Handle
Hidden Hinge No
Reversible Door Yes
Filter Details
Fresh Flow Air Filter Included No
Produce Preserver No
Water Filter Location N/A
Freezer Details
Freezer Door Bins 2 Fixed Full-Width
Freezer Door Type Swing
Freezer Drawer/basket None
Freezer Lighting None
Freezer Number of Shelves 1
Freezer Shelves 1 Fixed Full Width Wire
General
Energy Star® Qualified No
Icemaker Details
Icemaker Optional
Icemaker Kit Part Number W11517113
Refrigerator Details
Conventional Shelves 1 Fixed Full-Width Glass; 2 Adjustable Full-Width Glass
Deli Drawer 1 Flexi-Slide Bin
Humidity-controlled Crispers 2 Partial-Width
Liner Finish White Opaque
Number of Interior Shelves 3
Refrigerator Door Bins 1 Dairy; 1 Fixed Full-Width; 1 Fixed Partial-Width Flip-Up Storage; 3 Adjustable Partial-Width Gallon
Refrigerator Lighting LED

AB1200 Product Details

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Questions or Comments?
Call 208-664-2131 for assistance. Click Here for Runge Furniture Company location and contact information.

When it comes to buying new appliances for your home, there are a lot of choices available to you. We merchandise our store with careful consideration, striving to carry the appropriate variety of the best brands available today. We know everything about our products and are eager to help you find anything that fits your unique needs. Let us help you find your perfect match in size, features, price, and style.

Finding the right appliance can be a daunting task, but one well worth the effort. You'll use your new appliances often, and they add value, style, and convenience to your home. Make sure you have the right information to help you make these important decisions. Shop with experts who can show you the best selection available and answer all your questions; come see our inventory of the latest trends and the most dependable manufacturers.

Because we know our products inside and out, our service doesn't end with your purchase. We have long standing relationships with the most popular manufacturers and all the product knowledge to help you maintain healthy efficient appliances for the duration of their lives.

Shop where you can see the finest selection of the best products available today to match your budget, needs, and style. Shop where experts can guide you through the myriad of options available and can answer your every question. Shop where you get exceptional service for the life of your appliance.

Come shop with us!

3.4

out of 5 (28 Reviews)

67% of reviewers recommend this product.

Warning: Whirlpool *admits* this model is loud

Submitted by Earplugs needed here! - 11/15/2019

Warning: Whirlpool admits this refrigerator is "exceptionally loud" My second review is here to warn potential buyers-I'd reviewed it last week (see "It's one super magnet holder-but a lousy fridge"). The "Social Care" team read my original review and responded below my review that they would like to "look into the concerns" with my refrigerator, advising me to contact them (you'll see similar comments below troublesome reviews if you scroll down). I contacted the "Social Care" team and gave my serial number, model number, the issue and my contact information. When I received a phone call back, she looked up my case and proceeded to tell me that this particular refrigerator is acknowledged by Whirlpool as being noisy when the compressor is running. And there is nothing to do about it. She said "all" of the new refrigerators are loud. I explained that ours was not just loud, but so noticeably loud that we have to keep our bedroom door closed so the refrigerator's metallic whine is dulled. I asked specifically, "So exceptionally loud noise is common for this model?" She answered, "Yes." Hmmm…might my particular unit be *more* noisy than what they say is "normal"? No way to find out unless I pay a $100+ service call, even though this issue has been brought up with this particular refrigerator since it was first purchased. Is ours a lemon, perhaps? That wasn't a possibility that the Social Care team member Whirlpool could consider. So there's your warning; you might be a lucky soul and get one of these that is quiet (look at the reviews here) or you might get one like ours, that is "exceptionally loud." I hope you're lucky. We were not. [NOTE: For storage efficiency, this is a *great* refrigerator-shelves are well-used, lots of room in the freezer. If you don't get a bad unit, as we did, you'll likely really appreciate this model. Again, keep your fingers crossed. And don't count on support from Whirlpool if yours is exceedingly loud-Whirlpool service won't stand up for you because they are "all" that way!]
Originally posted on Whirlpool.com

No, I do not recommend this product
  • Capacity:
  • Design:
  • Easeofuse:
  • Features:
  • Innovation:
  • Performance:
  • Quality:
  • Soundlevels:
  • Value:

Bad refrigerator

Submitted by Sam2019 - 10/30/2019

I bought this one from Lowes back 09/2016 in the second year after the warranty expires the freezer started to crack and one year later started the second cracked. The refrigerator I have set on manufacturing recommended and started freezes the food and I have to through it away. I don't recommend anyone to buy this refrigerator at all.Then I spoke with their customer service and said we can repair it and you pay out of pocket,because it's not cover by manufacturing and only one year warranty. Don't waste your money on this refrigerator.
Originally posted on Whirlpool.com

No, I do not recommend this product
  • Capacity:
  • Design:
  • Easeofuse:
  • Features:
  • Innovation:
  • Performance:
  • Quality:
  • Soundlevels:
  • Value:

Fits my needs

Submitted by VickiF - 10/18/2019

Nice refrigerator. Fits in my space beautifully. The inside capacity is more than adequate. I am so happy I went with the "smudge proof " version. Very happy, stays neat and clean. The only thing I didn't think of was a light in the freezer. I wish I would of not assumed there was one already there. Oh well! If I turn on the kitchen light before I open the freezer door this will take care of the problem. I love my new refrigerator
Originally posted on Whirlpool.com

Yes, I recommend this product

Gift box Incentivized Review

  • Capacity:
  • Design:
  • Easeofuse:
  • Features:
  • Innovation:
  • Performance:
  • Quality:
  • Soundlevels:
  • Value:

good across the board, including customer service

Submitted by emi66 - 10/16/2019

like the look and flexibility of the interior. had to have the direction of the door swing changed on original unit, but they didn't fit quite right. we got an entire replacement unit with no trouble. we are very happy with the current unit.
Originally posted on Whirlpool.com

Yes, I recommend this product

Gift box Incentivized Review

  • Capacity:
  • Design:
  • Easeofuse:
  • Features:
  • Innovation:
  • Performance:
  • Quality:
  • Soundlevels:
  • Value:

BUYER BEWARE

Submitted by becky50 - 10/9/2019

Refrigerator delivered on 9/27/2019. One week later, 10/5, I noticed a large puddle on top shelf and water had dripped down back of fridge and also into deli bin. Ice had formed. Called Home Depot - they told me Whirlpool was sending someone from customer care on 10/7. They sent a technician. Technician said bad thermostat. Do I want it repaired or a new fridge. Told him no repair, want new. Called Home Depot again. They said can do nothing, and I must talk with Whirlpool. Whirlpool refuses to send me a new fridge - will only do a repair. Evidently, I should have noticed this leak within 48 hours. Horrible policy. Not such a good product. My last refrigrator - same model though made much better with split shelves - sturdier ~ lasted 23 years or so. Shame on Whirlpool for making an inferior product. Shame on Whirlpool for their lousy customer service. Read all the reviews before buying.
Originally posted on Whirlpool.com

No, I do not recommend this product
  • Capacity:
  • Design:
  • Easeofuse:
  • Features:
  • Innovation:
  • Performance:
  • Quality:
  • Soundlevels:
  • Value:

Initial problems

Submitted by No nickname casero - 10/1/2019

Direction doors open had to be changed. Gasket does not seal along entire refrigerator bottom and the 2 door handles don't quite line up. And (because of poor seal?) unit is weeping water in the main refrigerator compartment and into storage bins. Need service right off the bat. That being said, otherwise happy with interior and noise level. Hoping for good customer service. Might be able to recommend the product later, but couldn't do so in clear conscience now.
Originally posted on Whirlpool.com

No, I do not recommend this product

Gift box Incentivized Review

  • Capacity:
  • Design:
  • Easeofuse:
  • Features:
  • Innovation:
  • Performance:
  • Quality:
  • Soundlevels:
  • Value:

Very spacious!

Submitted by Caryn R - 9/25/2019

I bought this a week ago and the amount of food I had in my side by side was not enough to fill the fridge and freezer, although it was more than enough in the old fridge. The look is beautiful and I love the smudge resistance finish. Very satisfied with my purchase!
Originally posted on Whirlpool.com

Yes, I recommend this product

Gift box Incentivized Review

  • Capacity:
  • Design:
  • Easeofuse:
  • Features:
  • Innovation:
  • Performance:
  • Quality:
  • Soundlevels:
  • Value:

Nice but Noisy refrig

Submitted by WAG77 - 9/10/2019

Nice refrig buy very noisy. Low stars because of noise
Originally posted on Whirlpool.com

No, I do not recommend this product

Gift box Incentivized Review

  • Capacity:
  • Design:
  • Easeofuse:
  • Features:
  • Innovation:
  • Performance:
  • Quality:
  • Soundlevels:
  • Value:

Waste of money

Submitted by BAD COMPANY - 7/29/2019

What a terrible company. After posting a negative review they leave a follow up on your review acting like they are concerned and would like to talk to you about the situation. The number they want you to call is the general service number for repairs.
Originally posted on Whirlpool.com

No, I do not recommend this product
  • Capacity:
  • Design:
  • Easeofuse:
  • Features:
  • Performance:
  • Quality:
  • Soundlevels:
  • Value:

Great look and size.

Submitted by tankman - 7/16/2019

Good interior design and layout. Good looks and very quiet.
Originally posted on Whirlpool.com

Yes, I recommend this product

Gift box Incentivized Review

  • Capacity:
  • Design:
  • Easeofuse:
  • Features:
  • Innovation:
  • Performance:
  • Quality:
  • Soundlevels:
  • Value:

Very poor customer support

Submitted by Wobbeddel - 7/8/2019

Bought refrigerator as a gift for mother's day and after two separate refrigerator's still trying to get doors installed properly. Home Depot very poor choice to purchase from and Whirlpool hasn't stepped in even though I asked them to help get this resolved.
Originally posted on Whirlpool.com

No, I do not recommend this product

Gift box Incentivized Review

  • Capacity:
  • Design:
  • Easeofuse:
  • Features:
  • Innovation:
  • Performance:
  • Quality:
  • Soundlevels:
  • Value:

Just what we needed!

Submitted by hodad66 - 6/24/2019

It was time to replace our old, inefficient fridge and this Whirlpool is perfect. This new unit is three times more efficient than our old refrigerator and looks great. It fit perfectly and has much more space inside. The shelves are planned out well and the door shelves are very customizable. We are very happy with this choice.
Originally posted on Whirlpool.com

Yes, I recommend this product

Gift box Incentivized Review

  • Design:
  • Easeofuse:
  • Features:
  • Innovation:
  • Performance:
  • Quality:
  • Soundlevels:
  • Value:

NO FREEZER LIGHT!

Submitted by Don3366! - 6/9/2019

We love the refrigerator but we are very disappointed that there is NO light in the freezer. Unbelievable! Even the refrigerator that we replaced had a freezer light and it was 21 years old. We would have bought another model if we had known that there was no light. Who would have thought that you pay $1,000 for a refrigerator that has no freezer light?
Originally posted on Whirlpool.com

Yes, I recommend this product

Gift box Incentivized Review

  • Capacity:
  • Design:
  • Easeofuse:
  • Features:
  • Innovation:
  • Performance:
  • Quality:
  • Soundlevels:
  • Value:

Worst Purchase

Submitted by Pudden912 - 5/1/2019

I'm wiping up water from inside my refrigerator at least twice a day and have no idea where the water is coming from. I don't have nor ever had an ice maker attached, but the inside of my refrigerator is like there's some sort of magical waterfall and I don't have a clue as to where it's coming from, neither does anyone else. Is there anyone out there that can help solve this mystery. Second I could have sworn this was bigger in the store, I'm 5'2 but I actually have to stoop down to see what's on the first shelf. I'm so over Whirlpool...Is there anyone that can tell me where this water might be coming from..
Originally posted on Whirlpool.com

No, I do not recommend this product
  • Capacity:
  • Design:
  • Easeofuse:
  • Features:
  • Innovation:
  • Performance:
  • Quality:
  • Soundlevels:
  • Value:

Exactly what I wanted

Submitted by Pepin53 - 4/30/2019

Except do a small issue with the freezer door that is being addressed, I am convinced I bought the most for the money
Originally posted on Whirlpool.com

Yes, I recommend this product

Gift box Incentivized Review

  • Capacity:
  • Design:
  • Easeofuse:
  • Features:
  • Innovation:
  • Performance:
  • Quality:
  • Soundlevels:
  • Value:

Nice refrigerator

Submitted by Jean 12345 - 4/29/2019

Like the size and it is nice looking but a little noisy!
Originally posted on Whirlpool.com

Yes, I recommend this product

Gift box Incentivized Review

  • Capacity:
  • Design:
  • Easeofuse:
  • Features:
  • Innovation:
  • Performance:
  • Quality:
  • Soundlevels:
  • Value:

The quietness of product. The no smuge surface.

Submitted by Alex67 - 2/28/2019

Looks good in my kitchen. Matches my other appliances , even if they are thirteen years old and from other companies.
Originally posted on Whirlpool.com

Yes, I recommend this product

Gift box Incentivized Review

  • Capacity:
  • Design:
  • Easeofuse:
  • Features:
  • Innovation:
  • Performance:
  • Quality:
  • Soundlevels:
  • Value:

attractive

Submitted by Mary ann 123 - 1/3/2019

Very nice looking, large capacity and I like the clear shelves. Very quiet . Bought finger resistance and the stainless steel is very rich looking. This is my 2nd W/P and I would not buy another brand. Service was also good.
Originally posted on Whirlpool.com

Yes, I recommend this product

Gift box Incentivized Review

  • Capacity:
  • Design:
  • Easeofuse:
  • Features:
  • Innovation:
  • Performance:
  • Quality:
  • Soundlevels:
  • Value:

Soooooooo Disappointed !

Submitted by NanaCJ - 10/26/2018

Frig delivered on 10/1. Made request for service call on 10/5. 3 parts had to be ordered; still waiting on them to be installed. Freezer now at 15 below and frig at 50 degrees. My food is in an ice chest. Wish I had bought anything else.
Originally posted on Whirlpool.com

No, I do not recommend this product

Gift box Incentivized Review

  • Capacity:
  • Design:
  • Easeofuse:
  • Features:
  • Innovation:
  • Performance:
  • Quality:
  • Soundlevels:
  • Value:

excellent storage

Submitted by jusep - 10/24/2018

only one month old and perform good keeping food at right temperature
Originally posted on Whirlpool.com

Yes, I recommend this product

Gift box Incentivized Review

  • Capacity:
  • Design:
  • Easeofuse:
  • Innovation:
  • Performance:
  • Quality:
  • Soundlevels:
  • Value:

Good so far.

Submitted by Edales - 10/16/2018

I give refrigerator 4 stars. It could have got 5 stars if there was a light in the freezer!! Fingerprint resistance cost me $300 more than non fingerprint! Ridiculous. Can't see in freezer at night without putting on bright light in kitchen.
Originally posted on Whirlpool.com

Yes, I recommend this product

Gift box Incentivized Review

  • Capacity:
  • Design:
  • Easeofuse:
  • Features:
  • Innovation:
  • Performance:
  • Quality:
  • Soundlevels:
  • Value:

Good Quality

Submitted by Deedababe - 8/28/2018

I would have preferred an ice/water on the door. The refrigerator part is too low we have to bend to get anything. We only had 68" in height so we didn't have any choice but to get this one.
Originally posted on Whirlpool.com

Yes, I recommend this product

Gift box Incentivized Review

  • Capacity:
  • Design:
  • Easeofuse:
  • Features:
  • Innovation:
  • Performance:
  • Quality:
  • Soundlevels:
  • Value:

Great look works great & quiet

Submitted by Plunk - 8/24/2018

I bought this a month ago & so happy I did. I also like the drawer can slide side to side
Originally posted on Whirlpool.com

Yes, I recommend this product

Gift box Incentivized Review

  • Capacity:
  • Design:
  • Easeofuse:
  • Features:
  • Innovation:
  • Performance:
  • Quality:
  • Soundlevels:
  • Value:

Does the job

Submitted by GEMB - 8/14/2018

For a small refrigerator is was a good value and works well
Originally posted on Whirlpool.com

Yes, I recommend this product

Gift box Incentivized Review

  • Capacity:
  • Design:
  • Easeofuse:
  • Features:
  • Innovation:
  • Performance:
  • Quality:
  • Soundlevels:
  • Value:

Looks great.

Submitted by Lorie49 - 7/13/2018

It took awhile to come, but was worth the wait. It is quiet too.
Originally posted on Whirlpool.com

Yes, I recommend this product

Gift box Incentivized Review

  • Capacity:
  • Design:
  • Easeofuse:
  • Features:
  • Innovation:
  • Performance:
  • Quality:
  • Soundlevels:
  • Value:

Whirlpool top freezer refrigerator

Submitted by Sailguy - 4/26/2018

Great size. Easy to clean inside and out. Great value.
Originally posted on Whirlpool.com

Yes, I recommend this product

Gift box Incentivized Review

  • Capacity:
  • Design:
  • Easeofuse:
  • Features:
  • Innovation:
  • Performance:
  • Quality:
  • Soundlevels:
  • Value:

Love the fingerprint resistance!!

Submitted by teresa m - 1/29/2018

Upgraded my appliances to stainless, bought the same refrigerator prior one I had for 20 years. Very happy with this purchase!
Originally posted on Whirlpool.com

Yes, I recommend this product

Gift box Incentivized Review

  • Capacity:
  • Design:
  • Easeofuse:
  • Features:
  • Innovation:
  • Performance:
  • Quality:
  • Soundlevels:
  • Value:

Nice sturdy refrigerator

Submitted by george99 - 11/14/2017

Bought this refrigerator a few weeks ago with the fingerprint resistant stainless. It looks very nice. Unit is quiet in operation and maintains temperature well. My only disappointment was that there is no light in freezer compartment, like my old one. Other than that, there are no complaints.
Originally posted on Whirlpool.com

Yes, I recommend this product

Gift box Incentivized Review

  • Capacity:
  • Design:
  • Easeofuse:
  • Features:
  • Innovation:
  • Performance:
  • Quality:
  • Soundlevels:
  • Value: